let's build something.

tell us about the project.

the more context you share up front, the faster we can come back with a useful answer. we read every message. we reply within 24 hours, Bangkok time.

other channels.

• email: bangkok@piexels.co is the primary channel. we read it daily.
• LINE OA: coming soon. we are not publishing a placeholder link.
• no phone. we do not have a Piexels phone number yet. a video call can be scheduled from the first email reply.

office hours.

• bangkok: monday to friday, 09:00 to 18:00 ICT (UTC+7).
• brussels: monday to friday, 09:00 to 17:00 CEST (UTC+2).

messages outside those windows are answered the next working day. urgent client production issues route to the same address and we treat them as P0.

response promise.

we reply within 24 hours, Bangkok time. that is a hard rule, not a marketing line. if we miss it, email us again at bangkok@piexels.co and call it out, we will own the miss.

offices.

• bangkok: sukhumvit corridor studio, rama 4 / asoke.
• brussels: europe hq, operating from the city since 2021.